TOWING & TRANSPORT FREQUENTLY ASKED QUESTIONS

Q. Are you insured?

A. Yes we are insured. We have all of our vehicles insured as well as load cover for all of our trucks. Please refer to our terms and conditions on the website.


Q. When can I get the tow done?

A. We can normally offer you a same day service and mostly respond within one hour in metropolitan areas. (Subject to workloads at the time)


Q. Can I pay by credit card?

A. Yes we accept Visa & MasterCard.


Q. Can you bill my Insurance Company?

A. In most cases yes, some insurers prefer their clients to pay initially and they then reimburse the client.


Q. Can I get an account set up?

A.
Yes, Please feel free to speak toour friendly staff and request a credit application. (conditions apply).


Q. Can I travel with the tow truck?

A. Normally we can legally carry one passenger (Our trucks are all non smoking vehicles).


Q. How much do you charge?”

A. Our rates vary dependent upon the type of truck required and how far we are travelling. Please feel free to contact one of our friendly staff for a quote. We can usually provide this immediately over the phone.


Q. Can you do oversize loads?

A. Yes, most definitely. We can cater for loads of all sizes. (Subject to regulations and permit conditions)